Global E-commerce Classroom

Course · L04

Factories, traders, wholesale markets and B2B channels

50 min · Complete

L04 Lessons

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Learning objectives

Textbook
Chapter 2, §2.3.1–§2.3.4; platform sites SRC-081 and SRC-082
Prerequisites
Lesson 3: clusters, division of labour and the four classification dimensions.
Role in the course
This lesson identifies who actually supplies an overseas order, what each actor earns, and how to compare their quotes.

Mapped textbook sections

2.3 Business to Business (B2B) Model · Class focus 2.3.1 Definition · Class focus 2.3.2 Global Development of B2B · Brief explanation 2.3.3 Global Marketers of B2B · Brief explanation 2.3.4 B2C vs. B2B · Class focus

Opening context

Focus and difficulties

Focus

  • B2B is defined by buyer, purpose and process, not by order size alone.
  • Each actor earns differently: factory on production, stall on consolidation, trader on service, platform on membership and advertising.
  • Comparing quotes means comparing landed cost, lead time, minimum order and risk - not just unit price.

Likely difficulties

  • Students equate B2B with "large amount". A large personal purchase is still B2C; a small business order can still be B2B.
  • The four actors are treated as a sequence. In reality one batch of goods can pass through a factory, a stall, a platform and a trading company at the same time.
  • Platform fees are forgotten when calculating cost, although they are part of acquiring a B2B customer.

Core concepts

What it is · Why it matters · How it explains the case · Difference from nearby concepts

B2B transaction

What it is
A transaction between companies - manufacturer with wholesaler, or wholesaler with retailer. Textbook §2.3.1 adds larger quantities, greater specifications and longer lead times, often with recurring purchases.
Why it matters
The buyer is an organisation buying for operations, so approval, specifications and payment terms matter more than a single click.
How it explains the case
Use it to decide whether a case needs an RFQ, sample and contract, or a normal product page.
Difference from nearby concepts
B2B is not "a big order". A company buying one sample is still B2B; an individual buying 100 items is still B2C.
How it works
The buyer specifies requirements, requests a quotation, evaluates samples, negotiates terms and places a contract or repeat order.
Conditions and limits
Small B2B orders increasingly resemble B2C checkout on platforms, so the boundary is operational as well as conceptual.

Four supply actors

What it is
Factory (production), trader or wholesale stall (consolidation and export service), B2B platform (online matching), overseas business buyer (wholesale import).
Why it matters
Each actor removes a different obstacle: capacity, assortment, paperwork or search. Their costs explain the quote differences.
How it explains the case
For any quote, ask who performs production, who consolidates, who matches and who buys.
Difference from nearby concepts
A stall is not a factory; a platform is not a trader; a trading company may own no production assets.
How it works
Goods flow from factory to consolidation to export; information and money flow through the platform and trader.
Conditions and limits
Actors overlap and change roles: a factory may sell directly, a trader may own a brand, a platform may offer logistics.

B2B platform business model

What it is
Textbook §2.3.3 notes that Alibaba.com charges sellers membership or service fees that vary by category (up to about RMB 150,000 per year in the textbook's account) and also earns advertising revenue; DHgate uses a small-wholesale model.
Why it matters
For the seller, the fee is a fixed acquisition cost that must be recovered across orders; for the buyer, the platform lowers search and verification costs.
How it explains the case
Add membership and advertising to the unit cost before comparing platform selling with direct selling.
Difference from nearby concepts
A platform fee is not a commission on each sale; it is usually a membership or service fee plus advertising.
How it works
Sellers pay for a storefront and visibility; buyers search, compare and inquire; the platform provides messaging and sometimes settlement.
Conditions and limits
Fees and packages change; always check current official terms rather than treating the textbook figure as permanent.

Actor overlap

What it is
One order can involve a factory, a stall, a platform and a trading company at once; the same firm can also play several roles.
Why it matters
If you assume a single actor, you misread both cost and responsibility. The entity that invoices is not always the entity that produces.
How it explains the case
Draw the chain and label each actor's task, revenue and risk before comparing quotes.
Difference from nearby concepts
The seller on the platform is the contracting party; the factory may be a supplier behind it.
How it works
Follow the goods, the documents and the money separately; they may travel through different organisations.
Conditions and limits
Overlap can hide accountability. Ask who signs the contract, who inspects quality and who handles claims.

Explanation

Begin with why B2B looks different from shopping. Textbook §2.3.1 defines B2B as transactions between businesses and adds three practical features: larger quantities, greater specifications and longer lead times. It also notes that buyers may need recurring supply for repeated production. These features explain why a B2B page is organised around inquiries, quotations and samples rather than a buy button.

A second feature follows from the first: approval. A large purchase such as machinery usually needs sign-off from company leaders, so the buying process is longer and involves more people than a consumer decision. Pricing is negotiated, and payment terms are part of the deal. The textbook is explicit in §2.3.4: B2C consumers often pay the same price for the same item, while B2B firms negotiate prices and payment terms, and B2B volume is far larger.

But B2B is not defined by size alone. The test is buyer and purpose: a company buying for operations is B2B even if the order is small; an individual buying many items for personal use is still B2C. This matters because the same seller can serve both. A clothing firm may sell one shirt to a consumer and 1,000 to a retailer; the first is B2C, the second B2B, and the pricing, contract and delivery differ.

The global picture is often misread. Textbook §2.3.2, citing UNCTAD, puts US B2B ecommerce at about US$8.3 trillion, roughly 38% of the US$21.84 trillion global B2B market. Adding B2B and B2C, the US ranks first at over US$9 trillion, Japan second at over US$3 trillion, China third at over US$2 trillion, and Korea fourth at over US$1 trillion. Note the scope: this is a B2B-heavy total, not the B2C league table. It does not contradict China ranking first in B2C online retail.

Now the actors. A factory produces; it earns from production and capacity utilisation. A trader or wholesale stall consolidates: it fills categories, pools small orders into a container, prepares export documents and sometimes finances the deal; it earns a margin or service fee. A B2B platform matches: it provides listings, search, messaging and sometimes settlement; it earns membership or service fees and advertising. The overseas business buyer purchases for resale or production and bears import risk.

These actors often overlap. One batch of locks may be produced by a factory, sold through a Yiwu stall, transacted on a platform and declared by a trading company. If you assume one actor, you will misread both cost and responsibility. The platform seller is the contracting party; the factory may be a supplier behind it. Ask who signs the contract, who inspects quality, who handles customs and who answers a claim.

Platform economics deserve separate attention. The textbook notes that Alibaba.com charges sellers membership or service fees that vary by category, up to about RMB 150,000 per year in its account, and also earns advertising revenue; DHgate uses a small-wholesale model. For a seller, this is a fixed acquisition cost: it must be spread across orders. For a buyer, the platform lowers search and verification costs, which is why buyers tolerate platform prices above factory quotes.

This is exactly the puzzle in the three quotes. The factory at US$3.20 is cheapest per unit but demands 5,000 units and 45 days. The stall at US$3.50 can pool 2,000 units in two weeks but may have less control over production quality. The trading company at US$3.40 handles customs and consolidation and accepts a 30% deposit, which reduces the buyer's workload and cash risk. The right choice depends on cash, urgency, quality control and who can absorb a failure.

A practical comparison therefore has five columns: landed cost, lead time, minimum order, payment terms and risk allocation. Add the platform fee or trader margin where it belongs, and state the conditions under which the recommendation holds. "The factory is cheapest" is not a recommendation; "the factory is cheapest if you can order 5,000 units, wait 45 days and inspect quality yourself" is.

Examples

Example 1: same product, different seller

A lock sold by a factory on Alibaba.com, by a Yiwu stall and by a trading company may be identical. The difference lies in minimum order, consolidation, export paperwork and who accepts the risk.

Concept applied: Four actors and actor overlap.

Example 2: 1688 is not Alibaba.com

1688 is a domestic wholesale platform for buyers inside China; Alibaba.com is an international B2B marketplace for overseas buyers. Similar interfaces do not mean the same market or currency.

Concept applied: B2B platform scope.

Case

Teaching scenario (fictional, for analysis)

Case: three quotes for 2,000 door locks (teaching case)

Background and period
Fictional RFQ for practising supply-chain analysis; it does not represent a real transaction. A Lagos buyer needs 2,000 door locks for a hardware retailer and asks three parties to quote.
The problem
The quotes differ in unit price, minimum order, lead time, payment terms and who handles export. The buyer must choose, but the cheapest unit price may not be the lowest landed cost or the safest option.
What was done, with evidence
Quote A (factory): US$3.20 per unit ex-works, minimum 5,000 units, 45 days, 50% deposit. Quote B (Yiwu stall): US$3.50, 2,000 units pooled with other orders, two weeks, 30% deposit, buyer arranges freight. Quote C (trading company): US$3.40, 2,000 units, 25 days, 30% deposit, handles export documents, consolidation and booking.
Observable results
No real cost or sales data are used. The observable differences are commercial terms, not product quality. For 2,000 units, Quote A is not executable at the requested quantity; B is fastest but leaves freight and quality control to the buyer; C costs more per unit than B but bundles services and shifts some operational risk.
Concepts applied
B2B features; four actors; actor overlap; platform and service fees as acquisition cost.

Discussion questions

  1. Calculate the unit-price gap between B and C, then list the services C provides for that gap.
  2. Which quote would you choose if the retailer needs the locks in three weeks? State two conditions.
  3. Which quote would you choose if the buyer can wait and wants the lowest landed cost? What must the buyer do in return?
  4. Which actor should handle a quality claim in each quote, and why?

Teacher analysis notes

Put the five comparison columns on the board and fill them with the class. Do not let students compare only unit price. Ask what "ex-works" means and who pays freight, insurance and duty under each quote. End by asking which risks are shifted rather than removed.

Source: Teaching case written for this course; B2B definitions from SRC-002 §2.3; platform descriptions from SRC-081 and SRC-082. No real quotes.

Chart / diagram

Supply relations: four actors (schematic)

Factory (production)
→
Trader / wholesale stall (consolidation)
→
B2B platform (online matching)
→
Overseas business buyer (wholesale import)

Teaching schematic: the four actors often overlap in one order; not the only possible path.

How to read this chart

Key English terms

B2B Transactions between businesses, typically in larger volumes with longer decision cycles.
RFQ A request for quotation sent by a buyer to several suppliers.
MOQ The minimum quantity a supplier will accept; a core term in B2B quotations.
Ex-works The seller hands the goods over at the factory; the buyer bears onward transport and risk.
Wholesale stall Factory (production), trader or wholesale stall (consolidation and export service), B2B platform (online matching), overseas business buyer (wholesale import).
Trading company An intermediary that sources goods and handles export procedures without manufacturing.
Membership fee A yearly or package fee that B2B platforms charge sellers.
Landed cost A B2B quotation states landed cost (goods, packaging, domestic transport, export clearance, international freight, insurance, duty, after-sales), lead time with its starting point, minimum order quantity, payment terms and risk allocation through an Incoterm.
Deposit Contribution per unit = quote − all variable costs, including freight, duty where the seller bears it, and the after-sales reserve.
Actor overlap One order can involve a factory, a stall, a platform and a trading company at once; the same firm can also play several roles.

Common misunderstandings

Common claim

B2B means a large order.

What needs clarifying

B2B is defined by the buyer and purpose; a small business order is B2B, and a large personal purchase is B2C.

Common claim

The cheapest unit price is the cheapest order.

What needs clarifying

Landed cost includes freight, duty, minimum order and risk; a low unit price can be unusable at the required quantity.

Common claim

A wholesale stall and a factory are the same.

What needs clarifying

A stall consolidates and trades; a factory produces. Their costs and risks differ.

Common claim

1688 and Alibaba.com serve the same buyers.

What needs clarifying

1688 is domestic wholesale; Alibaba.com is an international B2B marketplace.

Common claim

Platform membership is a per-sale commission.

What needs clarifying

It is usually a fixed membership or service fee plus advertising, recovered across orders.

Common claim

The platform seller is always the factory.

What needs clarifying

The seller is the contracting party; the factory may be a supplier behind it.

Class discussion

  1. Which of the five comparison columns matters most to a small retailer with limited cash?
  2. Why might a buyer pay more per unit to a trading company instead of a factory?
  3. In your home country, which actor is weakest: factory, trader, market or platform? What does that imply for buyers?
  4. What evidence would you ask for before trusting a stall's two-week lead time?

Classroom activity

Quote comparison sheet in 12 minutes

Compare three quotes on five columns and make a conditional recommendation.

  1. 3 min In pairs, copy the five columns: landed cost, lead time, minimum order, payment terms, risk allocation.
  2. 4 min Fill the columns for Quotes A, B and C from the case.
  3. 3 min Identify which risks are shifted rather than removed in each quote.
  4. 2 min Write one recommendation in the form: "Choose X if..., because...".

What students produce: A completed five-column table and one conditional recommendation.

Teacher reference notes

Expect groups to compare unit price only. Force them to add freight and duty for A and B, and to name the services C provides. Treat "it depends" as acceptable only when followed by explicit conditions.

Courseware files

Self-check

This is a formative self-check. Answers are graded on the server and saved with your result. All questions are required unless marked otherwise.

This is a practice attempt. Sign in and join your class to submit coursework.
1. Per UNCTAD cited in the textbook, which country has the largest B2B ecommerce volume? · Required
2. Which set best matches typical B2B transaction features? · Required
3. A Yiwu stall consolidates goods from five factories into one container for an overseas buyer. Its role is closest to a... · Required
4. One seller sells 1 T-shirt to a consumer and 1,000 to a retailer. Which statement is correct? · Required
5. Which statement about 1688 and Alibaba.com is correct? · Required

Private notes

Only you can see your notes; teachers and other students cannot.

My Learning

Summary

Materials & Extensions

Before class, in class, case discussion and after class. Only published materials are shown.

In class

link · Optional

1688 — domestic wholesale

Domestic B2B wholesale platform for buyers inside China; contrast with Alibaba.com to avoid mixing markets.

zh · 1688 (SRC-081) · Link only; terms on site

Open

Case discussion

case · Required

Exercise: five-column quote sheet

Compare the factory, stall and trading-company quotes on landed cost, lead time, MOQ, payment terms and risk.

en · Course teaching case (fictional) · Original teaching material

After class

link · Optional

Alibaba.com — international B2B marketplace

Official site for overseas business buyers; check current membership and advertising terms rather than the textbook figure.

en · Alibaba.com (SRC-082) · Link only; terms on site

Open

Further reading

Sources

跨境电商概论chapter 2.docx · Chinese original source

Provided by the teacher · SRC-002

阿里1688首页 · Chinese original source

阿里巴巴 · SRC-081

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